The Importance of Soft Skills in the Hiring Process

When it comes to hiring new employees, most employers focus on candidates' technical skills and experience. However, soft skills are becoming increasingly important in the hiring process. For example, during the hiring process we (Alderson Loop) use Predictive Index that covers traits such as dominance, extraversion, patience, and formality. Soft skills refer to interpersonal, communication, and personal attributes that enable someone to work well with others and be effective in the workplace.

While these are written from an employers point of view, employees/interviewees take note on what companies are looking for! Here are some reasons why soft skills are important in the hiring process:

Collaboration

Soft skills such as teamwork, communication, and empathy are essential for collaborating with colleagues and building strong relationships with clients and customers.

Adaptability

The ability to adapt to new situations, learn quickly, and handle change is a valuable soft skill that can help employees navigate the fast-paced and constantly evolving workplace.

Leadership

Soft skills such as leadership, decision-making, and problem-solving are critical for managers and leaders who need to motivate and guide their teams to success.

Customer Service

Soft skills such as active listening, empathy, and patience are essential for providing excellent customer service, which can have a significant impact on customer satisfaction and loyalty. Not only will these soft skills help with customers/clients, but should overflow into coworker and team interactions as well.

Company Culture

Soft skills are also important for fitting in with the company culture and working well with colleagues, which can contribute to a positive work environment and reduce turnover. Company culture fits should always be considered from both sides of the hiring process before any final decisions are made.

In conclusion, while technical skills and experience are still essential in the hiring process, employers should also pay attention to candidates' soft skills. A well-rounded candidate with strong soft skills can bring value to the workplace and contribute to the overall success of the team and company. As always, to our friends on the job hunt good luck!!