Desktop Support II (Baltimore, MD)

As level 2 support, the Desktop Support Technician provides users with guidance and support by taking ownership of Desktop problem resolution. The Technician acts as a key contact for on-site and remote users for PC and production problems and inquiries. The Desktop Support Technician installs and supports software, peripheral hardware devices, and all PCs built by PC build team, to include the end of lease PC replacements. 


  • PowerShell scripting is heavily recommended 

  • Windows 10 experience and knowledge 

  • Experience in migrations from Win7 to Win10 3 years of experience – preferably in a high paced environment 

Please send resume to

Windows System Administrator (Owings Mills, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

The NT Systems Administrator within the NT Systems team provides day-to-day support of the Windows application server infrastructure and provides technical support on projects assigned by the Project Lead. This position has responsibility for the administration, maintenance and support of servers running current and future versions of Windows operating systems.

  • Windows Systems Administration

  • 8+ years of experience as a Windows Systems Administrator 

  • 8+ years of experience working with PowerShell

  • 3+ yrs with virtualization - VMware and Hyper-V

  • 7+ yrs. of Web Services -  IIS (v6, v7,v7.5, v8); Apache, Tomcat

  • 7+ yrs. experience Operating Systems: Microsoft Windows Server 2008; 2008 R2; 2012; 2012 R2; 2016 

Please send resume to

Buyer (Fairfax, VA)

Job Description:

  • Reviews proposals, conducts analysis, selects suppliers, and issues Purchase Orders

  • Leverages strategic partnerships and optimizes existing agreements to mitigate risk and contain cost

  • Applies price and cost analysis principles with a focus on Total Cost of Ownership; determine the lowest cost consistent with quality, reliability, and ability to meet required schedules

  • Supports corporate RFx, as needed, to assist in driving cost containment and affecting process streamlining initiatives

  • Prepares detailed and complex formal bid documents ensuring compliance with all regulatory guidelines

  • Negotiates contract terms and conditions with suppliers


  • 2-5 years of related purchasing experience.

  • Experience utilizing Microsoft Excel

  • Must be a US citizen for systems access

The following is considered a plus:

  • Experience working with Deltek Costpoint Accounting software

  • Familiarity with SAP and/or Oracle applications

  • Experience working with the a US Government contractor and its requirements

Please send resume to

Cisco Unified Communications Engineer (Woodlawn, MD)

Alderson Loop is looking for a Cisco UC Engineer. This person is responsible for being the architect, designer and implementer of Cisco Unified Communications and Collaborations. They will provide support for customers and make suggestions for improvements of the UC Infrastructure.


  • 8+ years of experience with CCNP certification or higher

  • Experience with VOIP, WebEX, and Cisco Collaboration architecture


  • Knowledge of VMWare

  • Knowledge of Cisco UCS framework like Business edition and Meeting servers

  • Experience in Center for Medicaid and Medicare

Please send resume to

Java Developer (Woodlawn, MD)

We are looking for a Java Developer. This person will be working on a project that will be moving information from a legacy system.

Required Skills:

  • Java Websphere

  • Unit testing and load testing

  • CMS (Centers for Medicare & Medicaid)

Preferred Skills:

  • Spring and React

  • Agile

Please send resume to

PHP Developer (Columbia, MD)


Alderson Loop is looking for a PHP Developer. This person is responsible for custom application development for multiple clients in an Agile environment.


  • 4+ years of experience in PHP coding with MVC framework

  • 4+ years of experience in MySQL/SQL Server with writing SQL queries

  • Experience coding in a mix of frameworks and concept experience (ex. Javascript and JQuery)

  • Custom Development

  • Version Control


  • Previous experience working in LMS (or Moodle)

  • Previous experience using Node.js

  • Knowledge of online learning

Please send resume to

Desktop Technician I (Owings Mills, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

The Desktop Configuration Technician devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. 

  • Assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. Assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstation experience. This also includes suggesting changes to existing policies and procedures or assisting with the creation of new policies or procedures to improve the overall customer experience. 

  • Candidates for a desktop Configuration Technician position should have extensive experience with desktop hardware, software applications, operating systems and network connectivity. 

  • Three to five years of experience installing and supporting PC and laptop hardware and software are preferred, although some employers are willing to substitute work experience for formal education.

Please send resume to

Marketing Analyst (Owings Mills, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

Day to Day:

Receiving artwork and direct mail files to review and pass to external vendors for production. The position will works with internal business partners as well as print and direct mail business partners

  • This role collaborates with managers of internal Business Units (BU) to meet print and mailing of legally required mailings. 

  • The role will work with external print and mail vendors to ensure the proper products are delivered and are accountable for meeting set deadlines. 

  • This role will assist with print & mail efforts and project functions relating to the process of legally required mailings (prospectuses, fund reports, supplements and critical communications) to ensure deadlines are met.


  • Print production knowledge to include set up of print files, CMYK, when crops/bleeds are needed.

  • Experience with regulatory literature distribution

  • Vendor management

  • Procurement system experience

  • Excellent computer skills with emphasis on MS Excel and Access

Please send resume to

Solutions Analyst (Baltimore, MD)


The Sr. Solutions Analyst acts as a consultant and partner with the business community and business partners to elicit, clarify and translate business requirements into user stories and conceptual design from which application and solutions are developed.

This person is responsible for defining (and/or redefining) business needs for new and/or enhanced products, services or optimized business processes. The Sr. SA is an active participant in all ceremonies of the Agile framework and will be required to work closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented in user stories and met. The Sr. SA generally works on projects of medium to high complexity.

  • Independently interacts regularly with business partners of varying associate/management levels to ensure clarity of the problem/opportunity and elicit business requirements. 

  • Develops and maintains project documentation including formal proposals, feasibility studies, investigations, requirements specifications, use cases, system test cases, design documents, and testing plans according to standard system development lifecycle methodologies ensuring business expectations related to scope are also established and managed.

Please send resume to

.Net Developer (Hunt Valley, MD)

We are looking for a MS .Net Developer. This person is responsible for developing a leading technology application in an Agile environment. They will develop, maintain and make suggestions on the progression and upkeep of the application to company standards.


  • 5+ years of experience as a .Net Software Engineer, developer or programmer

  • Experience developing in ASP.Net WebForms/MVC

  • Experience working in ASP.Net WebServices, C#, SQL Server, Agile/Scrum methodology and Visual Studio 2010.

  • Design and development using object-oriented design principles.

  • Exposure to Rule-based software design and implementation

Please send resume to

Digital Production Designer (Owings Mills, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

The Digital Production Designer is accountable for the publishing and editing of content to the digital platform and responsible for providing systematic and consultative digital production services that support editorial and business requirements. 


Preparing content for web consumption by authoring content components in the web content management system. Basic desktop publishing and production/design skills required (low to medium complexity content layout) for ad hoc team-related content production and any digitally related customization of content components. 

Best candidates will have: Experience in Adobe Creative Suite and experience with web content management systems.


  • 2-3 years of applicable web and/or design experience minimum

  • Minimum of two years of demonstrable production/design experience (layout production, print design, etc.) 

  • Proficient in Microsoft Office applications (Word, PowerPoint, Excel) 

  • Strong knowledge of major design applications including Adobe Creative Suite (InDesign, Illustrator, Acrobat, and Photoshop) 

  • Proficient in both MAC and PC environments 

  • Content management, Digital marketing, online marketing, project management, digital campaign experience – any a plus 

Please send resume to

Traffic Specialist (Owings Mills, MD)


We are seeking a Traffic Specialist, junior level candidate preferably with traffic management experience in a fast-paced environment. The candidate supporting this position will be detail oriented, resourceful, capable of managing tough deadlines, able to multitask and prioritize, proficient with corporate PC applications and workflow management software. 


  • Previous Agency experience, Adobe CS, Project Management Skill.

  • The ability to prioritize tasks in the request management system (supporting compliance and communication).

  • Internal training will be provided along with training on proprietary systems, however the following candidate experience is required to be considered for the role: previous agency experience (2 years minimum traffic management).

  • While a degree/experience in project management isn't required, this skill would be highly preferred for this position.


  • Complete assigned tasks and check the statuses of outstanding tasks assigned and due for the day

  • Determine if there are any roadblocks - Communicate any issues with leadership.

  • Exercise clear communication with various cross-functional partners, clarifying requirements, managing resources, schedules and expectations (should be very agile with change management)

Please send resume to

Data Analyst (Hunt Valley, MD)


Alderson Loop is looking for a Data Analyst. This person is responsible for examining and interpreting data for solutions. They will decide possible solutions, apply methods, summarize details and communicate results. This role is 50% Developer/50% Analyst.


  • Must be able to translate from SQL Queries to SQL code

  • 3+ years of experience in data analytics (SME)

  • 2+ years of experience using SQL Server Reporting Services (SSRS)

  • Has an in-depth understanding of SQL reports related to business uses and client needs

  • Bachelor’s Degree or equal years experience


  • Web development environment experience (.Net)

  • Experience with Big Data

Please send resume to

Procurement Analyst (Owings Mills, MD)


The team is looking to hire a Procurement Specialist with procurement experience. In this specific position, the team will require a resource to hit the ground running, and previous experience is a requirement. The contractor will be responsible for supporting the execution of sourcing strategies, which include data analysis, construction of PowerPoint documents, writing/proof-reading RFx documentation, and reviewing supplier proposals.

Previous experience:

  • Supply Chain Management

  • Indirect Procurement Experience

  • Experience in purchasing, supply chain, sourcing, strategic sourcing analyst would be an ideal match

  • Experience within a procurement buying, sourcing, or contract review team is preferred

Please send resume to

Product Manager (Austin, TX or Baltimore, MD)


Alderson Loop is looking for a Product Manager to work with multiple products within the retail industry. They will manage, communicate and own multiple product lifecycles.


  • 7+ years of experience in a web, mobile, or other software Product Manager position

  • Experience working on Business to Consumer sales projects

  • Understanding software development and how to interact with design and engineering teams

  • Knowledge of project management principles and ability to own multiple products simultaneously

Please send resume to

Social Responsibility Coordinator (Owings Mills, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

Top 3 Skills Required: Project Management, Event Management, Customer Service/Relationship Management.

Preference will be given to candidates with successful individual giving campaigns or corporate social responsibility background. Demonstrated ability to provide customer service and apply sound judgment when dealing with a client (internal associates). 

Proficiency expected with recent Microsoft Office Suite, including Excel, Word, Outlook, Publisher, and PowerPoint; and a general comfort level with technology, including websites and social networking.

Primary Responsibilities:

  • Platform management – manage event postings and follow up with event owners to ensure the Community Connection platform is up to date.

  • Campaign Management – Lead and manage Giving and Serving campaigns across all TRP locations, globally. This includes managing a diverse group of program ambassadors and communicating with them regularly to execute the program as designed. This also requires developing or updating guidelines, coordinating with internal partners, and managing community partner expectations and requests.

  • Volunteer Team Building Consulting– Manage a high volume of volunteer team building request simultaneously, while maintaining high service levels and exceeding “client” expectations. Consult with internal work groups interested in organizing volunteer events for their work teams. Ask questions to understand goals, expectations, and the desired associate experience. Identify opportunities with nonprofit community partners that meet desired outcomes. 

  • Template Management –Update communication templates and maintain a catalog of standard questions and responses related to Matching Gift questions. 

  • Communication Plans – Consult with internal partners to develop communication plans and related collateral in support of Giving and Serving Campaigns. Execute communications or collaborate with internal partners to execute components of the communication plan. 

  • Monthly Newsletter – Consolidate content from across CSR, package, edit, update details, and deliver final content to Associate Communications, within specific deadlines. Follow-up with team members to ensure content is accurate and final.

Please send resume to

Help Desk (Owings Mils, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

All help desk personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment. In addition, they should have a strong technical understanding of the various hardware, software and networking systems being supported.

Tier 1, an entry-level position, normally requires less than two years of work experience and may require an associate’s degree or completion of coursework at a technical school.


  • Taking initial telephone or e-mail inquiries

  • Troubleshooting and managing relatively simple hardware, software or network problems that can be resolved in five minutes or less

  • Recognizing and escalating more difficult problems to Tier 2 support Logging call activity. 

Please send resume to

Software Developer (Baltimore, MD)


The team is looking for a Software Development and Support Engineer to join our team in Baltimore. In this role, it is critical to have an excellent understanding of software and application architecture and a demonstrated willingness to learn and apply new technology.

This is a hands-on role which provides an opportunity to solve complex business, data, and technical challenges. As a key contributor throughout the entire application development and support life-cycle, you will be required to think outside the box and bring your best on a daily basis. 

Qualifications and Responsibilities:

  • Triage and problem solve for our proprietary applications 

  • Work with application end users to profile issue and help with daily tasks through scripting and support tools 

  • Work with the software development team to help translate found bugs into robust test cases 

  • 1 to 3 years coding experience and solid working knowledge of one language such as Java or .Net 

  • Experience working with TSQL (SQL Server a plus) 

  • Ability to read and understand various data structures (SQL, XML, JSON) 

  • Exposure to some of the following concepts: object oriented programming, software engineering techniques, quality assurance, parallel programming, databases, networking, etc. 

  • Understanding of ATDD, TDD, and test automation and desire to write simple, adaptive and iterative code. The following are consider a plus: 

  • Experience building modern web applications, with experience deploying to public or private clouds (AWS, Azure, OpenStack, Rackspace, etc.) 

Please send resume to

Derivatives Analyst (Baltimore, MD)

Screen Shot 2018-02-02 at 1.11.06 PM.png

Day-to-day responsibility:

  • Identifying, analyzing and validating the needs for the Derivatives end-to-end lifecycle, including Trade Execution, Valuation, Settlements, Hedge Accounting, etc. 

  • Challenge our internal processes with a view to finding opportunities for improving the derivatives processes making them more efficient and cost effective. 

  • Documenting the business and technical requirements a variety of formats: Business Requirements Document (BRD), Data Mapping Spreadsheets, Use Cases, User Stories 

  • Modeling and analyzing current state processes, identifying gaps, facilitate process changes to address those gaps for future processes. 

  • Data mapping 

Skills and Knowledge:

  • Knowledge of a range of derivative instruments across asset classes (equity, credit, rates and commodities) 

  • Understanding of Investment Operations and data needs through the trading lifecycle. 

  •  Collaborating with business experts, sponsors, the project manager, tech leads and developers, and quality assurance team to ensure successful, quick delivery 

  • Creative and dynamic approach to problem-solving 

  • Ability to work on own initiative and adhere to strict deadlines 

  • Highly numerate and analytical with an ability to learn quickly and to grasp the intricacies of complex OTC derivatives. 

Please send resume to

Salesforce Business Analyst (Owings Mills, MD)


This position is supporting the Salesforce Product Team, working across all distribution channels. The position will attend and facilitate workshops with the business, breaking down features and writing user stories- with associated acceptance criteria within 2-week agile sprints. Additionally, this candidate will document and conduct training for stakeholders and super users and act as a Tier 3 (SME) case manager to respond to escalations and requests and analyzing to provide a solution. 


  • Gaining requirements, writing stories and acceptance criteria

  • Configuring Salesforce in an Agile environment in the Salesforce Enterprise Team

  • 3 years minimum experience in the industry as a business analyst and a Salesforce Admin or Dev Certification, with Agile experience.

Please send resume to