Market Research Data Analyst (Owings Mills, MD)

Alderson Loop is looking for a data analyst that will be working with Voice of the Customer research tools (Qualtrics, Quantum Metric, Clarabridge), responsible for implementing client feedback tools, surveys, and related platforms. They will collaborate with internal teams to establish data collection methods, and will interpret VOC data and develop insights using available VOC data sources.  

Qualifications:

  • Strong analytical and problem-solving skills 

  • Ability to effectively interpret quantitative & qualitative research and analysis 

  • Strong technical aptitude and interest in using the VOC technology platforms 

  • Ability to manage multiple requests/ projects at once  

Preferred:

  • Qualtrics (or other related survey platform) experience

  • Quantum Metric (or other related Session Replay/Analytics platform) experience

  • Experience in Text Analytics (Clarabridge or other related platform)

Please send resume to recruiter@aldersonloop.com (Subject line: Market Research Analyst)