Desktop Support Technician (Lanham, MD)

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Our client is looking for a Desktop Support Technician to support a variety of users in a large managed services environment. The ideal candidate will have experience supporting a Windows 10 environment and be versed in the following:

  • Windows OS administration, support, and troubleshooting
  • Supporting ticket resolution and diagnosis at the Tier 2 level or higher
  • Understanding of Internet protocols like DNS, TCP/IP etc.
  • MCP and/or MCSA certifications preferred

Please send resume to recruiter@aldersonloop.com