Desktop Technician (Owings Mills, MD)

The Desktop Configuration Technician is responsible for the configuration of the hardware, operating system, and business applications that comprise the PC build configuration for the enterprise. This position is part of the Desktop Hardware Operations team, which is responsible for the transition of approximately 4000 PCs annually. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned.

Qualifications:

• A bachelor’s degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are preferred, although we are willing to substitute work experience for formal education.

• Extensive experience with desktop hardware, software applications, operating systems, and network connectivity. 

• Must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Please send resume to recruiter@aldersonloop.com (Subject line: Desktop Technician)