Salesforce Business Analyst (Owings Mills, MD)

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This position is supporting the Salesforce Product Team, working across all distribution channels. The position will attend and facilitate workshops with the business, breaking down features and writing user stories- with associated acceptance criteria within 2-week agile sprints. Additionally, this candidate will document and conduct training for stakeholders and super users and act as a Tier 3 (SME) case manager to respond to escalations and requests and analyzing to provide a solution. 

Responsibilities:

  • Gaining requirements, writing stories and acceptance criteria

  • Configuring Salesforce in an Agile environment in the Salesforce Enterprise Team

  • 3 years minimum experience in the industry as a business analyst and a Salesforce Admin or Dev Certification, with Agile experience.

Please send resume to recruiter@aldersonloop.com

Frances Jedrzejewski